Privacy Policy

Privacy Policy for A&E Plumbing Oxford

Last Updated: 2025-01-25

At A&E Plumbing Oxford, we are committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website or use our services. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information from you:
  • Personal Information: Your name, address, phone number, and email address, which you provide when filling out contact forms, booking a service, or making inquiries.
  • Service Details: Information related to the plumbing services you request, including your property address and any additional details you provide.
  • Payment Information: Billing details, payment methods, and other financial data necessary to process transactions.

2. How We Use Your Information

The information we collect is used for the following purposes:
  • To provide and manage our plumbing services.
  • To communicate with you regarding appointments, service updates, and inquiries.
  • To process payments and issue invoices or receipts.
  • To comply with legal obligations and resolve disputes if necessary.
We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Protect Your Information

We take data security seriously and implement industry-standard measures to protect your information. This includes:
  • Using secure servers and encrypted communication to store and process sensitive data.
  • Restricting access to personal information to authorized personnel only.
  • Regularly monitoring our systems for vulnerabilities and implementing updates to enhance security.
While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Third-Party Services

We may use trusted third-party services to help us operate our business or provide services, such as payment processors or analytics tools. These third parties only have access to the information necessary to perform their functions and are obligated to protect your data.

5. Your Rights

You have the right to:
  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request the deletion of your personal data where applicable.
  • Withdraw your consent to data processing at any time.
To exercise your rights, please contact us using the information provided below.

6. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:
A&E Plumbing Oxford
Email: aeplumbingoxford@gmail.com
Phone: (44) 7523142389
Direct message: Click here

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.