Terms and Conditions

Terms and Conditions for A&E Plumbing Oxford

Last Updated: 2025-01-25

Welcome to A&E Plumbing Oxford. By accessing our website or using our services, you agree to be bound by the following terms and conditions. Please read these terms carefully before proceeding. If you do not agree to any part of these terms, you should not use our website or services.

1. Definitions

We may collect the following types of information from you:
  • "We," "Us," and "Our" refer to A&E Plumbing Oxford, the service provider.
  • "You" and "Your" refer to the user of our website or services.
  • "Services" refer to the plumbing-related services provided by A&E Plumbing Oxford, including but not limited to plumbing repairs, installations, and maintenance.

2. Use of the Website

  • The content of this website is for general information and use only. It is subject to change without notice.
  • Unauthorized use of this website may give rise to a claim for damages or be a criminal offense.
  • You are responsible for ensuring that any information you provide is accurate and up to date.

3. Booking and Payment Terms

  • Service Booking: Bookings can be made via phone, email, or our website. Confirmation of your booking will be provided once all necessary details are agreed upon.
  • Quotes and Estimates: Any quotes provided are based on the information you supply. If additional work or materials are required beyond the original scope, you will be informed, and additional charges may apply.
  • Payment: Payment is due upon completion of the service unless otherwise agreed in writing.

4. Cancellations and Rescheduling

  • If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
  • In the event that we need to cancel or reschedule your booking, we will notify you as soon as possible and make every effort to arrange an alternative appointment.

5. Service Terms

  • Access to Property: You must ensure that we have access to your property at the agreed time to carry out the service. Failure to provide access may result in delays or additional charges.
  • Health and Safety: We reserve the right to refuse or cease work if we believe conditions at the property pose a risk to health and safety.
  • Warranties: All work performed by A&E Plumbing Oxford is guaranteed for 12 months from the date of completion, unless stated otherwise.

6. Liability

  • We will not be liable for any damage or loss caused by events beyond our control, such as natural disasters or third-party interference.
  • While we take every precaution to prevent damage, we are not responsible for pre-existing issues or unforeseen complications that may arise during the service.
  • Our liability is limited to the cost of the service provided.

7. Intellectual Property

  • All content on this website, including text, graphics, logos, and images, is the property of A&E Plumbing Oxford or its licensors and is protected by copyright laws.
  • You may not reproduce, distribute, or otherwise use any content without prior written permission from A&E Plumbing Oxford.

8. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which can be found here

9. Changes to Terms and Conditions

We reserve the right to update these terms and conditions at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised. Your continued use of our website or services after changes are made constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:
A&E Plumbing Oxford
Email: aeplumingoxford@gmail.com
Phone: (44) 7523142389
Direct message: Click here